Your visit is important to us and is a reserved time blocked out just for you! We understand that things come up however, our time is just as valuable as yours. Our cancellation policies are designed to protect your provider and their clients.

In the event of a cancellation, your $50 deposit is non refundable. This is to ensure the appointment protection for the client and provider. On The Spot Aesthetics will reserve the time and date agreed upon and will not make other reservations for that time and date. The first payment of $50 is a NON-Refundable retainer. If needing to reschedule your appointment, an additional $50 retainer will needed to be made to hold a new time + date. The amount paid will be credited towards your service.

Clients who cancel or reschedule within 48 hours of their scheduled appointment will be charged $100. No shows will be charged $100 Cancellation fees are not added to future appointments.

If a client is more than 20 minutes late, they will be asked to reschedule and the cancellation policy may be implemented. Because of these policies, we now require a card on file to book your appointment. No deposits or holds are made when your card is on file for a scheduled appointment. Things come up and we know you're human! Our cancellation policy will be enforced at the discretion of your provider. 

These policies are industry standard and are to protect the providers time and business as well as allowing other clients a chance at an appointment if possible. We are so grateful for understanding the importance of these policies!

A special thank you to our current and future clients for supporting On The Spot Aesthetics!